Contact Support

If you need help with Aila, have questions about your account, or require assistance with a booking or feature, our support team is here to help.

When reaching out, please include relevant details such as your registered email address, booking reference (if applicable), device platform (iOS or Android), and a brief description of the issue.

We aim to respond to most support requests within a reasonable timeframe. Response times may vary depending on complexity, time zones, and request volume.

What we can help with

• Account access and general usage questions
• Issues with planning tools and AI features
• Booking flow questions and technical issues
• General feedback and bug reports

For privacy-related requests (including account or data deletion), please contact privacy@lunarguide.ai instead.